Dear Movie Industry,
I love movies. I go to the cinema nearly every week, buy and watch lots of DVDs and occasionally catch a flick on TV. I also love high definition video, and now that the ‘format war’ is finally settled I’m looking into buying a Blu-Ray disc player. My problem is however that I own hundreds of movies on ‘standard resolution’ DVDs. I’m afraid these will look poor by comparison, and will eventually have to be replaced.
Can you please clarify if, upon buying my DVD copy of a movie I…:
- … paid exclusively for the disc.
- … paid for the right to own (a copy of) and watch the movie.
- … paid for both, and if so, in what proportion.
If options two or three apply, I’d like to know how I can get my DVDs replaced by Blu-Ray discs. Do I have to mail them to you? I searched the web, but could not find any information about this. Since I already paid a license fee for the copyright-protected materials, I imagine a disc replacement policy of some sort must be in place, right? I assume my loyalty as a customer is to be rewarded by offering me these new HD discs for (nearly) free (option 2) or at a discount (option 3)?
Might I suggest you start some sort of database that keeps track of these things, so that I will be able to easily order new copies of my movies when the next distribution format sees the light of day? Whether it be a holographic cube, a Quad-HD disc or some sort for downloadable format, I’d very much like to know that my purchases are safe from becoming technically obsolete. I’m convinced I’ll love my favorite movies long after Blu-Ray is dead and gone.
Thank you in advance for your reply,
P.S. I’m posting this on my weblog because my local Dutch copyright organization does not offer a contact form on their website. Also, I’m afraid this will affect customers in other countries as well.