Closing the comments on WP-Cumulus posts

I hate having to do this, but I’m going to be closing the comments on most of the WP-Cumulus related posts on this blog. Because some have several hundred comments, they’ve become impossible to read and I find that the same questions keep getting asked over and over again. I’ve tried to patiently answer all of them, but I’m no longer able to keep up. Blog comments just aren’t a very good support mechanism.

If your question is about WP-Cumulus, the original WordPress plugin, not one of its ports or variations, please post it in the WordPress forums. This allows others to find the answers, and chances are your question has been discussed already. The forums are an invaluable resource, and offer a much better platform for WP-Cumulus support. If you add the “wp-cumulus” tag to your thread, I’ll almost certainly see it.

I’ll also try to update the FAQ more often. It’s a little out of date, but definitely still a good place to start. Oh, and for more info, see my support page.

Incompetent companies: Violet/Nabaztag support

NabaztagIt’s been a year since I last blogged about my Nabaztag wifi bunny. That doesn’t mean nothing has happened in the mean time. In fact, I’ve spent quite a bit of time trying to get this adorable little plastic rabbit to do what I want it to do. But to no avail.

The problem with Nabaztag is that Violet, the company that sells these gadgets runs the central server, and everything your Nabaztag does depends on that server. Unfortunaltely, Violet is a little sketchy when it comes to keeping these so-called ‘services’ running. Here’s a recap of what I’ve come across.
More Incompetent companies: Violet/Nabaztag support

Is anyone still using WordPress 2.3 or earlier?

WordPress logoI’ve been working on yet another upgrade to my WP-Cumulus plugin. It looks like it’s become a pretty major update with a couple of exciting new features, but as a result it will probably no longer support versions of WordPress prior to 2.5. One of the things I want to introduce is proper shortcode support, and that API was introduced in 2.5.

Does anyone still use 2.3.x? Or even older versions even? I’ve not been able to find any statistics on this, but I assume most people keep their installs up to date, right?

Assorted WP-Cumulus news

There’s been a lot going on in what is becoming the WP-Cumulus ‘universe’. For one thing, the original WordPress plugin has been downloaded well over 60.000 times now. The increase in popularity has pretty much made my inbox explode. I try my very best to at least reply to everyone but it’s getting to the point where I won’t be able to. So please be patient if it takes a while and excuse me if your message slips through.
More Assorted WP-Cumulus news

Incompetent companies: Tele2’s support desk

I’ve been pretty happy with my ISP, Tele2, for a few years now. They’re cheap and the connection has been both speedy and reliable. Unfortunately, their DNS server has been causing issues for me lately, so I decided to drop their support desk an email. I got a very kind reply which basically said they did not have any information about their own name server, and could not answer questions about it. Fair enough. It was a very technical issue, so I asked them to forward my question to a system administrator. The reply I got was a carbon copy of the first one. They simply will not answer my question or investigate my issue.
More Incompetent companies: Tele2’s support desk

Roy | December 23, 2008 | English,Personal | Comments (6)
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Ziggo support

Ziggo

Ziggo is a new cable company here in The Netherlands, that was formed when three major television providers (including mine) recently merged. They introduced their new philosophy in what is probably the worst-recieved TV commercial of the year, so they rubbed me the wrong way even before I had to contact their support desk today. If it wasn’t already clear, this is going to be one of my ‘incompetent companies’ posts…
More Ziggo support